Procedure for proving compliance with certain quality standards for products and services and their respective manufacturing processes. After the inspection, a certificate is awarded, often for a limited period of time. This certifies that a company has a quality management system that conforms to standards and a so-called "quality manual" in which the steps necessary for a repeatable and testable quality of products are described. The company to be certified describes which steps in (planning and) production are used to ensure the quality of the company's products in a traceable manner. This process is checked in a so-called "auditing" by a publicly recognised expert institution (e.g. TüV). The process also includes regular internal audits by the company's own employees as well as regular external auditing by the institution that issued the certificate.
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Restaurantleiter, Sommelier, Weindozent und Autor; Dresden